Participant Support-Service for managing inbound help requests from participants

Participant Support - System ContextParticipant Support - System ContextP9 Participant users[Person] External user eligible forscreeningParticipant Support[Software System] Service for managinginbound help requests fromparticipantsStaff users[Person] Internal staff usersincluding clinical andadministrative staffBusiness Audit[Software System] Service that providesimmutable audit datastoreused for analysis andnon-repudiationNotifies of businessaudit events usingRequests supportusingManagesparticipant queriesusing
Participant Support - System Context
Target System Context Diagram